A STEP-BY-STEP GUIDE TO OUR SERVICES

separateur Solsteo
 

Pre-sales support

  • Preliminary studies & project consulting
  • Risk analysis and ATEX zoning
  • Machine safety audits
  • ISO 11135 and ISM-ATEX trainings


Standard after-sales services

  • Supply of spare parts
  • Maintenance contracts
  • Calibration and validation


SOLSTEO exclusive services

  • E-support: hands-off customer service
  • Remote software maintenance
  • Consulting on cycle optimization
  • Risk analysis (HAZOP, FMEA)
  • ATEX and ISO 11135 compliance audits

 
pièces détachées

Spare parts

  • Permanent stock available
  • Parts for sterilizers of all brands

  • MORE INFO

maintenance étalonnage

Maintenance / Validation

  • Experienced team of technicians trained on EO processes
  • Maintenance protocols : clear, accurate and relevant

  • MORE INFO


Reconditionnement de machines existantes

Retrofit

  • Replacement of sub-elements
  • Partial or full replacement of automation systems

  • MORE INFO

Consulting, audits et formations

Audit, consulting and training

  • Advice on cycle optimization
  • ISO 11135 compliance expertise
  • Audits and safety training ATEX

  • MORE INFO


 
le hub

Le HUB: remote customer service

  • Unrivalled responsiveness
  • Web platform dedicated to e-support
  • Team of dedicated technicians and software developers
  • Two levels of service

  • MORE INFO