A STEP-BY-STEP GUIDE TO OUR SERVICES

separateur Solsteo
 

Pre-sales support

  • Preliminary studies & project consulting
  • Risk analysis and ATEX zoning
  • Machine safety audits
  • ISO 11135 and ISM-ATEX trainings


Standard after-sales services

  • Supply of spare parts
  • Maintenance contracts
  • Calibration and validation


SOLSTEO exclusive services

  • E-support: hands-off customer service
  • Remote software maintenance
  • Consulting on cycle optimization
  • Risk analysis (HAZOP, FMEA)
  • ATEX and ISO 11135 compliance audits

 
pièces détachées

Spare parts

  • Permanent stock available
  • Parts for sterilizers of all brands

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maintenance étalonnage

Maintenance / Validation

  • Experienced team of technicians trained on EO processes
  • Maintenance protocols: clear, accurate and relevant

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Reconditionnement de machines existantes

Retrofit

  • Replacement of sub-elements
  • Partial or full replacement of automation systems

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Consulting, audits et formations

Audit, consulting and training

  • Advice on cycle optimization
  • ISO 11135 compliance expertise
  • Audits and safety training ATEX

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le hub

Le HUB: remote customer service

  • Unrivalled responsiveness
  • Web platform dedicated to e-support
  • Team of dedicated technicians and software developers
  • Two levels of service

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