Extranet platform for e-services
Le HUB is an exclusive service by SOLSTEO. It is an effective tool in the management of remote interventions.
It allows centralization of technical support in real-time and makes remote assistance services accessible and user-friendly.
Le HUB : qualified software technicians and experienced engineers on hand to provide remote assistance and to find the best technical solutions and answers to your problems.
How does it work?
Le HUB works with time credits and debits. Its operation is simple and transparent. First and foremost, it allows traceability and follow-up of actions, which are both essential for problem solving.
Two levels of service available:
- First-come, first-served basis
- 24h fast-response for emergency requests
- Immediate search for solutions
Access your secure account at http://lehub.solsteo.com/
When you need assistance, please contact the SOLSTEO e-support team
Your request is processed according to its level of urgency
All actions are recorded on your space to ensure follow-up and traceability
Track actions in real time on your account. Access your account whenever you want, wherever you are!
Access to the platform Le HUB
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